Features & benefits
Timely text or email alerts
We’ll tell you if we discover that:
- credit is taken in your name from any lender, not just Lloyds TSB
- a change has been made to personal details in your credit profile
- any significant changes occur to your credit profile.
Credit profile management
We’ll give you:
- unlimited access to your full credit report online or by post whenever you request it
- a quarterly summary of activity on your credit profile, even if there are no changes
- a quarterly report on your credit score and tips on how to improve it.
Help and Advice
We’ll support you with:
- the option to have a personal identity theft risk assessment with an experienced adviser
- access to dedicated specialists who’ll take control if you’ve been a victim of identity theft
- a dedicated and experienced caseworker to help you restore your credit profile.
Contact our ID Aware Team on 0845 3 000 055. Lines are open 8am to 8pm Monday to Friday, 9am to 5pm Saturday and Sunday excluding UK Bank Holidays.
Questions?
If you have any questions please contact us.
Help